Repli

Every visitor gets an answer, even at 2 in the morning.

Repli is a chat assistant for your website. It answers from your own pages and files, takes down leads and bookings, and calls your team in when a person is needed.

S

Sri Sai Motors

Usually replies instantly

How much is the 20,000 km service for a Swift?

The 20,000 km service for a Swift petrol is ₹4,850, including oil, oil filter and a 52-point check. It takes about 4 hours.

Source: Service price list 2026 [1]

Can I book for Saturday?

Yes. I can book the 20,000 km service for you. I need your name, phone number and car number.

Book this service

An example of the chat on a service centre's website.

What it takes off your plate

The same questions, answered once
Prices, timings, documents needed, where you are. Your staff stop typing the same reply all day.
Leads that do not go cold
Interested visitors leave their name and number in the chat, and you get an email the moment they do.
Bookings and requests, already filled in
A visitor who wants a service fills your questions in the chat. It lands in your Requests inbox with the whole conversation.
A person when it matters
Upset customers and unusual questions go straight to your team, who can join the same chat.

How it works

  1. 1

    Give it your website

    Paste your address or sitemap, or upload price lists, brochures and policies. Repli reads them and keeps them up to date.

  2. 2

    Decide what it may do

    Answer questions only, or also collect leads, raise requests, book services and hand the chat to a person.

  3. 3

    Add one line to your site

    Copy the script tag into your website. The chat appears in the corner, in your colours.

  4. 4

    Watch what customers ask

    Read every conversation, see the questions it could not answer, and teach it the right answer in one click.

Made for your kind of business

Comparing tools? Repli vs Chatbase, Repli vs SiteGPT, Repli vs Tidio, Repli vs WATI

Questions

Will it make things up?

It answers only from the pages and files you give it, and links to its sources. When it does not know, it says so and offers to pass the visitor to your team.

Which AI does it use?

The AI is included in every plan, so there is no separate AI bill. Each plan comes with monthly credits, and you can buy more that never expire. If you prefer, you can connect your own account with Anthropic, OpenAI, Google or OpenRouter instead.

Can my team take over a chat?

Yes. When a visitor asks for a person, your team is alerted, can join the chat live, and the bot stays quiet while they talk.

Where do requests go?

Into the Requests inbox, with the visitor’s details and the conversation. If you use FlowOS, they are created there as well.

Does it work in Indian languages?

It answers in the language the visitor writes in, including Hindi, Telugu, Tamil and others your AI model supports.

See it on your own website

Send us your website address and we will show you a chatbot trained on it, answering your customers' real questions.

Book a demo